Important information

Enhanced safety protections

Never delay care, during the global pandemic or otherwise, to avoid a trip to the emergency room. Specific symptoms, including those of heart attack or stroke, require professional medical evaluation and timely treatment to reduce the risk of serious complications or worse. Our emergency rooms have introduced enhanced precautions to ensure a safe environment for all involved. We are here for you and we are well-equipped to handle any health concern you may have.

Learn more about enhanced safety protections

Emergency room in West Palm Beach

When every second counts, your family can rely on the emergency room (ER) at JFK Medical Center North Campus in West Palm Beach. We deliver high-quality emergency care fast, and we are conveniently located just off of Interstate 95, near Mangonia Park.

We pride ourselves on keeping our wait times short so you can receive the care you need quickly.

If you think you may be experiencing a medical emergency, call 911 immediately.

High-quality emergency care

Our ER is fully equipped with modern life-support technology. Our staff includes specially trained ER physicians, nurses and technicians who are prepared to treat a wide variety of medical emergencies, from strokes to broken bones.

Some of our emergency services include:

  • Heart attack
  • Stroke
  • Alcohol poisoning
  • Heatstroke
  • Asthma attacks
  • Appendicitis
  • Concussions

As a testament to our commitment to excellence, JFK Medical Center North Campus received Primary Stroke Center certification from The Joint Commission.

What to expect at the ER

Upon arrival to the ER, a triage nurse will assess your symptoms and vital signs. Next, a registration clerk will gather your insurance and relevant medical information. We medically screen, evaluate and stabilize all patients whether or not they have insurance or are able to pay.

Incoming patients with severe, life-threatening illnesses or injuries will be treated first. All other patients will be treated in the order they arrived.

Before discharge, be sure to ask any questions and keep all paperwork, discharge information and medicines you have received. Our ER staff will contact your primary care provider for updates to your medical record.

What to bring to the ER

When coming to the ER, it is recommended to bring:

  • List of medicines you currently take
  • List of known allergies
  • Copy of results from recent medical tests, if available
  • Personal care preferences and restrictions
  • A responsible adult or phone number for someone to contact

Advanced ER technology

Our ER uses the most advanced technology to treat patients in emergencies.

This technology includes an electronic medication administration record (eMAR) system to improve patient safety. With eMAR, patients are provided with an identification armband, which contains the patient's complete medication profile and documents the administration of medicine.

Our emergency room documentation module (EDM) enables easy documentation. With EDM, our ER team can document when a patient arrives, information gathered during triage and all assessments and interventions up to and including discharge or admission.

When to go to the ER

Sometimes it's difficult to determine which level of care you need, such as whether you should go to the ER or wait for your doctor's office to open. Knowing where to go when you need immediate care can be life-saving. JFK North's ER is open 24/7 to treat all types of emergency medical conditions.

Almost all symptoms can range in severity. Below is a list of symptoms that may indicate you need to visit the ER:

  • Back pain: When it is unbearable or accompanied by fever, numbness, weakness, confusion, slurred speech, vision loss or loss of control over bladder or bowels
  • Broken bones: When the pain is severe or there is a visible deformity or bone bulging through the skin
  • Chest pain: When it is crushing or squeezing and accompanied by other heart attack symptoms, such as shortness of breath or nausea
  • Concussion: When you have lost consciousness, even briefly, or experience amnesia, vomiting, slurred speech or a seizure
  • Flu: When symptoms become severe, such as having trouble breathing, vomiting uncontrollably, becoming dehydrated or developing pneumonia
  • Side pain: When you have severe pain in the lower right stomach, side or back or have side pain in addition to fever, nausea, diarrhea or blood in the urine
  • Stomach pain: When you experience pain in addition to a hard or tender stomach, nausea, shortness of breath, fever or irregular heartbeat
  • Stroke: Always call 911 immediately if stroke symptoms are present, such as sudden numbness (specifically on one side of the body), confusion, dizziness and sudden severe headache
  • Trouble breathing: When breathing stops, is noisy or high-pitched and comes with pain in the chest or severe shortness of breath

If you are unsure if your symptoms require an ER visit, call our Consult-A-Nurse® team at (877) 331-7024 or learn more about common ER conditions and symptoms.